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FAQs
Your data and conversations are temporarily stored on servers located exclusively within the European Union. Once processed, both audio and transcripts are automatically deleted to ensure your privacy.
No. Your data is never used to train AI models or for commercial purposes. All data is the exclusive property of the client and is used solely to deliver the requested service.
We apply advanced masking techniques: any personal data is automatically detected and protected before processing, ensuring confidentiality and full compliance with applicable laws (GDPR).
Yes, we strictly comply with the General Data Protection Regulation (GDPR) and hold top-tier security certifications (ISO 27001 and ENS High Level). All our infrastructure is located within the European Union.