More capacity to care.

The artificial intelligence layer that integrates with any HIS and empowers healthcare teams.Integrates with any HIS and empowers your teams.

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Clinical AI, secure and governed.Traceable and auditable from day one.

Five AI agents. Each with its own job.

Admissions
- Voice
- WhatsApp
Answers, books and sends reminders.
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- 8×maximum return
- −30%no-shows
- −40%admin workload
Nursing
- Voice
- WhatsApp
Follows up with patients after discharge.
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- 6×maximum return
- 3×follow-up capacity
- −50%manual calls
Clinical copilot
- Chat
- Scribe
Writes the note and suggests the codes.
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- 5×maximum return
- −50%documentation time
- +8 hper physician per week
Pharmacy
- Chat
- Over clinical guidelines
Checks treatments against your guidelines.
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- 5×maximum return
- −70%clinical review time
- +30%validation capacity
Billing
- API calls, in the background
Checks the coding before you bill.
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- 7×maximum return
- −30%issues and denials
- −40%manual handling

MarIA talks to the patient
SofIA works with your teams

Trusted by organisations with over 6M patients.

Hospital groups, public institutions and private clinics in more than five countries.

SOLCA

SOLCA

How they work together: from booking to billing.

A patient books, is seen, takes a treatment home and generates a bill. At every step an agent works on the same record.

01

Admissions

Books

Answers every call, 24/7
Books and confirms
WhatsApp, voice and chat
Hands over to a person if needed

An admissions call

Read the transcript

MarIA: Hello, I’m MarIA, your healthcare assistant. How can I help?
Patient: Hello. I would like to book a cardiology appointment.
MarIA: I’ve found a slot on Thursday the fourteenth of May at half past eleven. Does that work for you?
Patient: Yes, that’s perfect. I will take it.
MarIA: Done. Your appointment is booked for Thursday the fourteenth at half past eleven.

See the admissions agent →

02

The clinical encounter

Is seen

Knows who is speaking
History at a glance
The whole report, in your style
ICD-10, ICD-11 or SNOMED

See the clinical copilot →

03

Hospital pharmacy

Treatment

Cross-checks medication
Validates against your guidelines
Interactions and dosing
Always with the source

See the pharmacy agent →

04

Nursing

Follow-up

Pre-op and post-op
Chronic care and pathways
Treatment adherence
Only the alert goes up

A follow-up call

Read the transcript

MarIA: Good morning, I’m MarIA, a virtual assistant. We’re calling to follow up on your hypertension. It will take less than five minutes. Shall we start?
Patient: Yes, of course.
MarIA: Do you ever forget to take your medication?
Patient: In fact, I forgot one day last week.
MarIA: Thank you. I’ll note it and let the clinical team know.

See the nursing agent →

05

Billing and collection

Billing

Whether the episode holds up
Each payer’s rules
Signatures and courses
Audits previous years

See the billing agent →

Answers every call, 24/7
Books, confirms and reschedules
WhatsApp, voice and chat in 72 languages
Reminders before the appointment
Steps aside and hands the conversation to a person when needed

An admissions call

Read the transcript

MarIA: Hello, I’m MarIA, your healthcare assistant. How can I help?
Patient: Hello. I would like to book a cardiology appointment.
MarIA: I’ve found a slot on Thursday the fourteenth of May at half past eleven. Does that work for you?
Patient: Yes, that’s perfect. I will take it.
MarIA: Done. Your appointment is booked for Thursday the fourteenth at half past eleven.

MarIA Admissions See the admissions agent

Example · incoming call

Omni Medical Centre, this is MarIA. How can I help?

Hi, I'd like to book an appointment with dermatology.

Of course. I have Tuesday at ten thirty, or Thursday afternoon.

Tuesday works better.

Perfect, your appointment is confirmed. I'll send it over on WhatsApp.

Booked · Tuesday, 10:30 · confirmation on WhatsApp

Knows who is speaking, companion included
Summarises the patient history
Fills the whole report, field by field, in your style
Proposes coding in ICD-10, ICD-11 or SNOMED
Flags allergies and the next step; you accept or dismiss

SofIA Clinical Copilot See the clinical copilot

Example · encounter in progress

Dr.How long has it hurt, and where does it go?

PatientAbout two weeks. I did not injure it.

Dr.Does it run down your leg?

PatientNo, it stays in my lower back.

Omni proposes · Presenting complaint

Low back pain for two weeks, no radiation and no prior trauma.

The doctor looks at the patient, not at the screen

Cross-checks the patient’s active medication
Validates against the hospital’s guidelines
Interactions, contraindications and dose adjustment
Answers citing the source every time

SofIA Pharmacy See the pharmacy agent

Example · treatment validation

Can I prescribe ibuprofen 600 mg for the back pain?

The patient is on acenocoumarol

Best avoided: NSAIDs can potentiate the effect of coumarin anticoagulants and raise the risk of haemorrhage, particularly gastrointestinal.

Alternative: consider paracetamol at the lowest effective dose for the shortest time. At sustained doses above 2 g/day, consider INR monitoring for a possible increase in the anticoagulant effect.

If the pain does not improve, reassess before escalating. Metamizole can also interact with coumarin anticoagulants, so if it is considered necessary it should be assessed case by case and with INR monitoring.Hospital analgesia guideline · section 4.2

Pre-op, post-op, chronic care and clinical pathways
Treatment adherence
Check-ins over WhatsApp and voice
Only the alert goes up: the team reviews the calls that raised one

A follow-up call

Read the transcript

MarIA: Good morning, I’m MarIA, a virtual assistant. We’re calling to follow up on your hypertension. It will take less than five minutes. Shall we start?
Patient: Yes, of course.
MarIA: Do you ever forget to take your medication?
Patient: In fact, I forgot one day last week.
MarIA: Thank you. I’ll note it and let the clinical team know.

MarIA Nursing See the nursing agent

Example · follow-up, day 5

How is the pain doing on the analgesia schedule?

Better, though mornings are still sore.

Have you managed the posture exercises?

Yes, nearly every day.

Answer recorded · no alert for the team

Checks the episode holds up before it is sent
Knows each payer’s rules, one by one
Missing signatures, courses out of range, codes that get lost
It also audits episodes from previous years

SofIA Billing See the billing agent

Example · episode close

Justified against the note

Low back pain for two weeks, no radiation and no prior trauma.

M54.5Low back pain, unspecified

Z79.01Long term use of anticoagulants

Ready for the coder to review

Less load. More capacity.
Better economics.

Operations

−40%

admin workload

Fewer calls by hand and less documentation to type.
Clinical capacity

+8 h

per physician per week

Documentation time goes back into the encounter.
Financial impact

+5%

revenue protected or recovered

More appointments captured, fewer adjustments and denials.

Testimonials

What clinical teams are saying

Clinicians who work with our agents every day.

"When a critical patient comes in I need their history straight away. It gives me a full summary: what medication they are on and which specialties have seen them. It saves me time, and I give that time to the patient."

Alexis Lugo

Emergency Physician · IVO
"The integration with our system has been key. SofIA understands the clinical context and structures information usefully for follow-up and continuity of care."

Álvaro Gómez-Ferrer

Head of Urology · IVO Valencia
"I spend more time examining the patient and less time hunting for data in the record. It cuts the day-to-day paperwork of the clinic."

Sergio Sandiego

Medical Oncologist · IVO Valencia
"MarIA has clearly improved accessibility and wayfinding for people with visual impairment at the health center."

Christian Sainz

ONCE · San Blas Health Center

+15 integrations with your HIS/ERP systems

Security is not a separate tab.

Every agent shows first what it may do, with which data and who answers for it.

We never train on your patients’ dataNeither identified nor anonymised.
The data never leaves EuropeEuropean infrastructure end to end, encrypted in transit and at rest.
CE marked under EU 2017/745A medical device under the European Medical Device Regulation.

GDPR

CE marking

ISO 13485

ISO/IEC 42001

ISO 9001 · 14001

Aligned with the AI Act

Which area do you want to change first?

We show you how it fits your systems and work out the impact.