Omni · Patient-care module

MarIA, the module that
cares for your patients

Front desk and nursing with conversational AI: every call, WhatsApp and reminder handled 24/7, integrated into your HIS/EHR.

✓Booked in your calendar
72 languages
On a call · MarIA Front-Desk
Hello, this is MarIA. How can I help you?
I'd like an appointment with Dr. García this week.
I have Thursday at 10:00 or Friday at 15:30. Which works better?
Thursday, thank you.
Appointment confirmed ✓ · Thursday 10:00 · Dr. García
And what about my blood test results?
They will be validated by Friday before 9:00. I will message you on WhatsApp as soon as the lab signs them off.

Everything the module covers

Front desk and nursing in a single module: from the first call to the last treatment check-in, without your team picking up the phone.

Front desk

Inbound calls 24/7

MarIA answers every call instantly, no queues and no opening hours: it classifies intent and resolves or hands over.

Channels

Voice & WhatsApp

The patient picks the channel; the conversation and the booking land in your calendar with no one stepping in.

Accessibility

72 languages

Including Spain's co-official languages.

SpanishCatalàEnglishGalegoEuskera+67
Bookings

Confirmations & reminders

Cut no-shows with automatic confirmations and appointment reminders.

Next 14 days

123✓567891011121314
Nursing

Nursing follow-up

Outbound confirmation and reminder calls, treatment adherence, post-discharge check-ins and collections, with alerts to the team when something needs human attention.

✓Medication intake confirmed
✓Blood pressure check logged
•Alert sent to nursing
Integration

Integrated into your HIS/EHR

Native connectivity: bookings are born in your system, with the chart in front.

IQVIASINA SuiteInterSystemsehCOS by NTT DATADigimevo

How it works,
from the call to your calendar.

01

The patient calls or writes

Phone, WhatsApp or web chat, in their language, at any hour.

Hi, I need an appointment with Dr. García.
Sure, does Thursday at 10:00 work?
02

MarIA resolves it on the spot

Checks real availability, offers slots and confirms.

Appointment confirmed ✓ · Thursday 10:00
03

Your HIS already knows

The booking is written into your system, with the chart in front.

✓ Booked in your calendarHIS/EHR

Results that speak

Measured in real hospital environments

0%
Calls resolved
Without human intervention
0s
Wait time
Instant response 24/7
+0%
Scheduling efficiency
Fewer no-shows, more bookings
0
Patients onboarded
+0
Hospital groups in production
Across +5 countries
0+
Workflow automations
2/5
Top Pharmas as clients
MarIA has dramatically reduced missed calls. Patients confirm appointments and resolve questions without overloading the switchboard.
AD Admissions ManagerHospitales San Roque

Give your front desk a voice

We'll show you MarIA on your own booking flows.