MarIA · Patient follow-up

The follow-up that never forgets.

Confirms appointments, helps post-discharge adherence and alerts the clinical team.

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Demo · Nursing

This is how MarIA's Nurse follows up

Confirmations, reminders and adherence over WhatsApp and voice, on autopilot.

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WhatsApp · Nursing
Hi Carmen, a reminder of your appointment tomorrow at 9:15 with Dr. Ruiz. Can you confirm?
Yes, confirmed. Should I bring the lab results?
Yes, last week's results. I've just re-sent them over WhatsApp.
Attendance confirmed ✓ · Medication reminder scheduled
Features

Everything MarIA does for you

Hi Carmen 😊 Reminder: tomorrow at 9:00 with Dr. Ruiz (Cardiology).
Confirmed ✓
Perfect, we'll see you then 🙌 Need directions to get here?
No, I know the way, thanks
9:04
Reminders and confirmations over WhatsApp
Reminder 24h ahead, confirmation and rescheduling if needed, over WhatsApp.
Post-discharge questionnaire · Day 7
How would you describe your pain today?
NoneSevere
Have you taken the prescribed medication?
Yes, allMissed someNo
3 patients require clinical review
Automatic forms and questionnaires
Adherence, post-discharge and symptoms: it collects answers and alerts the clinical team when needed.
Outbound calls · Today
GM
Garcia Martinez, M.
10:00
✓ Confirmed
LF
Lopez Fernandez, J.
10:30
◷ Pending
RG
Rodriguez Garcia, A.
11:00
↻ Reschedule
SL
Sanchez Lopez, L.
11:30
✓ Confirmed
Automated confirmations and follow-ups
Calls to confirm appointments, manage waiting lists and follow up chronic patients.

Integrated with your preferred HIS/EHR systems

VOICE · Flagship product

Phone conversations that don't sound like AI

Calls with a human's naturalness and clinical precision: appointments, doses, chronic care.

Play again
MarIA is speaking

Natural voice, human latency, clinical understanding

  • Natural voice with no robotic pauses
    Prosody, intonation and pacing like a human.
  • Conversational latency <500 ms
    Responds at the pace of a real conversation.
  • Contextual clinical understanding
    Medical terminology, specialties, emergencies.
  • Secure identity verification
    Validation against HIS data before acting.
  • Human escalation when needed
    Warm transfer to the right professional.
Real-time voice
Also via text

WhatsApp and web chat, with the same naturalness

And if they prefer to write: WhatsApp and web chat, same HIS/EHR integration.

Outbound MarIA → Patient
9:00
M
MarIA · Reception
General Hospital
Today
M
MarIA
Good morning, Carmen 😊
Reminder: tomorrow at 9:00 with Dr. Ruiz
9:00
Thank you! 🙏
I confirm my attendance
9:03 ✓✓
M
Perfect! We'll be expecting you 🙌
Do you need directions to get here?
9:04
No, I already know how to get there 😊
9:05 ✓✓
M
qwertyuiop
asdfghjkl
⇧zxcvbnm⌫
123,.↵
24/7 Support
Phone, WhatsApp, and web chat
HIS/EHR Integration
With leading systems on the market
Natural language
Advanced contextual understanding
Smart escalation
To the right professional when needed
Phone
WhatsApp
Web Chat
Multichannel

One agent, every channel

The same quality, however the patient gets in touch.

Phone calls

Natural voice that grasps intent, handles interruptions and adapts its tone.

  • Latency under 500ms
  • Multilingual (PT-PT, PT-BR, ES, CA, EN)
  • Seamless transfer to human agents

WhatsApp Business

Patients' favourite channel: messages, confirmations, documents and async replies.

  • Interactive buttons and lists
  • PDF sharing and reminders
  • Official verified API

Embedded web chat

A website widget to ask, book and get information without calling.

  • Customizable with your brand
  • Responsive and accessible
  • Integration in a single line of code

Compliance and security

The highest security standards for the European healthcare sector.

GDPR
CE marking
ISO 13485
ISO/IEC 42001
ISO 9001 · 14001
ENS High
Aligned with the AI Act
Innovative SME

Frequently asked questions

See all questions
How long does implementation take?

A typical MarIA implementation takes between 2 and 3 weeks, including integration with your HIS/EHR, configuration of conversational flows, and testing with your team. No additional training is required for your staff.

Can MarIA transfer to a human agent?

Yes. MarIA automatically detects when a query requires human intervention and transfers the call or chat to the appropriate professional, providing a conversation context summary so the human agent doesn't have to start from scratch.

Is it compatible with my current HIS/EHR system?

MarIA integrates natively with the leading HIS/EHR systems on the market, including those running client-server.

What about patient data privacy?

We never use your patients’ data —identified or anonymised— to train our models. We comply with GDPR, ENS High and ISO 13485, we process data on European infrastructure and we encrypt it both in transit and at rest.

What languages can MarIA operate in?

MarIA operates in 72 languages, including Portuguese from Portugal and Brazil, Spanish, Catalan, Galician, Basque, and English. It can automatically detect the patient's language and switch in real time during the conversation, ensuring a natural experience in any language.

Ready to transform your reception with AI?

MarIA integrates into your hospital in under 2 weeks.

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No commitment · Integration in 2 weeks · Ongoing support