Insights for the healthcare sector
Real cases, product ideas and learnings from running conversational AI inside the hospital.
Next article
New article on Wednesday, September 16 at 3:00 PM
All articles
9 articles
The waiting list that never shows up in the statistics
Official figures count the days until an operation or a first appointment. But there are other waits that never show up in the statistics and shape care every day. Second edition of the M de Medicina Real series.
Five questions before putting AI to work in a hospital
An AI can work perfectly well and still be of no use in a hospital. Five questions to find out whether it is ready for clinical practice. First edition of the M de Medicina Real series.
When language comes between the patient and their health
What happens when a patient and their doctor don't share a language? When language becomes a barrier it can be a health risk.
Six months until the next appointment: the chronic patient's limbo
What happens to a chronic patient between one appointment and the next? How MarIA Outbound turns six months of silence into a thread that never breaks.
What doesn't change even when AI does
AI models change every few months; the criteria we build with don't. The four non-negotiable principles behind how we bring AI into healthcare.
What the patient notices when the doctor stops looking at the screen
A third of the consultation the doctor looks at the screen, not the patient. How SofIA gives the doctor's gaze back without forcing a choice between listening and documenting.
The clinical assistant of the future: AI that supports healthcare professionals
The new generation of AI clinical assistants: real-time documentation, decision support and the SofIA research at the AAMAS Conference 2026.
Our agents, from theory to practice
How to bring artificial intelligence into everyday clinical work to automate processes and improve patient care.
Clinical data and active intelligence: the new operating system of healthcare
How AI is turning healthcare data into real-time clinical decisions.