The intelligence layer for your healthcare organisation.

AI agents across the whole care pathway: from admissions and the clinical encounter through to follow-up, pharmacy and billing.

More capacity to care.

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4agents in production, the fifth on its way
+15integrations with HIS, EHR and ERP
+5countries where we are live
Clinical AI you can governtraceable and auditable

Omniloy helps healthcare organisations transform the patient experience.

Not one assistant that does everything. Five agents, each with its own area, its own channel and a number to answer for. They go live one at a time and add up.

MarIA

Talks to the patient

Answers the phone and replies on WhatsApp. Books before the visit and calls back after discharge.

Channel: voice and WhatsApp

Admissions and scheduling

MarIA Admissions

Takes calls and WhatsApp messages, books, confirms and reschedules appointments, and automates reminders.
- −40%admin workload
- −30%no-shows
- +25%appointments captured
See the agent
Nursing and follow-up

MarIA Nursing

Automates reminders, adherence, questionnaires and post-discharge follow-up over voice and WhatsApp, alerting the team when a patient needs attention.
- 3×follow-up capacity
- −50%manual calls
See the agent

SofIA

Works alongside the teams

Lives inside the medical record and the billing cycle: prepares, documents, validates and reviews before anything leaves the hospital.

Channel: EHR, HIS and ERP

The clinical encounter

SofIA Clinical Copilot

Summarises the record, listens to the encounter, structures the visit, drafts the clinical note and proposes coding.
- −50%documentation time
- +8 hrecovered per physician per week
See the agent
Hospital pharmacy

SofIA Pharmacy

Cross-checks medication, allergies and clinical parameters against your own guidelines to validate treatment and answer on interactions, contraindications and dose adjustments, always showing the source.
- −70%clinical review time
- +30%validation capacity
See the agent
Billing and collection

SofIA Billing

Reads the clinical documentation alongside billing rules and payer contracts to surface codable information and cut errors, adjustments and denials.
- −40%manual handling
- −30%issues and denials
- +5%revenue protected
See the agent

How they work together: from booking to billing.

A patient books, is seen, takes a treatment home and generates a bill. Every one of those points is manual work today, and at every one an agent works on the same record.

Admissions

Books

Answers every call, 24/7
Books and confirms
WhatsApp, voice and chat
Hands over to a person if needed

See the admissions agent →

The clinical encounter

Is seen

Knows who is speaking
History at a glance
The whole report, in your style
ICD-10, ICD-11 or SNOMED

See the clinical copilot →

Hospital pharmacy

Treatment

Cross-checks medication
Validates against your guidelines
Interactions and dosing
Always with the source

See the pharmacy agent →

Nursing

Follow-up

Pre-op and post-op
Chronic care and pathways
Treatment adherence
Only the alert goes up

See the nursing agent →

Billing and collection

Billing

Whether the episode holds up
Each payer’s rules
Signatures and courses
Audits previous years

See the billing agent →

Answers every call, 24/7
Books, confirms and reschedules
WhatsApp, voice and chat in 72 languages
Reminders before the appointment
Steps aside and hands the conversation to a person when needed

MarIA Admissions See the admissions agent

Example · incoming call

Hi, I would like an appointment with Dr. García.

Of course. Is this a first visit or a review?

My back has been hurting for two weeks.

I have Thursday the 2nd at 10:00 or Friday the 3rd at 12:30.

Thursday works for me.

Booked · Thursday 2nd, 10:00 · reminder 24 h before

Knows who is speaking, companion included
Summarises the patient history
Fills the whole report, field by field, in your style
Proposes coding in ICD-10, ICD-11 or SNOMED
Flags allergies and the next step; you accept or dismiss

SofIA Clinical Copilot See the clinical copilot

Example · encounter in progress

Dr.How long has it hurt, and where does it go?

PatientAbout two weeks. I did not injure it.

Dr.Does it run down your leg?

PatientNo, it stays in my lower back.

Omni proposes · Presenting complaint

Low back pain for two weeks, no radiation and no prior trauma.

The doctor looks at the patient, not at the screen

Cross-checks the patient’s active medication
Validates against the hospital’s guidelines
Interactions, contraindications and dose adjustment
Answers citing the source every time

SofIA Pharmacy See the pharmacy agent

Example · treatment validation

Can I prescribe ibuprofen 600 mg for the back pain?

The patient is on acenocoumarol

Best avoided: NSAIDs can potentiate the effect of coumarin anticoagulants and raise the risk of haemorrhage, particularly gastrointestinal.

Alternative: consider paracetamol at the lowest effective dose for the shortest time. At sustained doses above 2 g/day, consider INR monitoring for a possible increase in the anticoagulant effect.

If the pain does not improve, reassess before escalating. Metamizole can also interact with coumarin anticoagulants, so if it is considered necessary it should be assessed case by case and with INR monitoring.Hospital analgesia guideline · section 4.2

Pre-op, post-op, chronic care and clinical pathways
Treatment adherence
Check-ins over WhatsApp and voice
Only the alert goes up: the team reviews the calls that raised one

MarIA Nursing See the nursing agent

Example · follow-up, day 5

How is the pain doing on the analgesia schedule?

Better, though mornings are still sore.

Have you managed the posture exercises?

Yes, nearly every day.

Answer recorded · no alert for the team

Checks the episode holds up before it is sent
Knows each payer’s rules, one by one
Missing signatures, courses out of range, codes that get lost
It also audits episodes from previous years

SofIA Billing See the billing agent

Example · episode close

Justified against the note

Low back pain for two weeks, no radiation and no prior trauma.

M54.5Low back pain, unspecified

Z79.01Long term use of anticoagulants

Ready for the coder to review

Less load. More capacity.
Better economics.

Operations

−40%

admin workload

Fewer calls to pick up by hand, fewer appointments to reschedule and less documentation to type.
Clinical capacity

+8 h

per physician per week

Time that goes into documentation today goes back into the encounter, with the same teams.
Financial impact

+5%

revenue protected or recovered

More appointments captured, fewer adjustments and denials, and a collection cycle that does not stall.

Healthcare leaders already trust us.

Chosen by healthcare organisations that care for more than 6 million patients. Hospital groups, public institutions and private clinics across more than five countries.

The platform

The agents are not a black box.
They are yours, and you govern them here.

Everything the agents do is built, tested and measured in the same platform. Your team sees every flow, every conversation and every data point, and can change them without waiting for a release.

Build

Your sources and your protocols. Which guidelines go in, what each agent may do and where it stops is your call.

AgentsKnowledge baseToolsIntegrations

Design the flow

A visual editor with conversation, function, logic and human-handover nodes. The prompt behind every step is readable and editable.

WorkflowsDynamic variablesAgent transferScheduling

Flow editor · Appointment management

Flow editor of the Omniloy agent platform

Evaluate before release

Tests, logs and feedback. No agent talks to a patient without coming through here, and every conversation stays on file to review.

TestsLogsFeedback

Measure what happens

Every call, every handover and every minute saved. On screen or over API, with access by role: nursing sees theirs, admissions sees theirs.

InsightsDashboardsExport

Four agents today. What we are building is the tool to deploy forty, and still be in control of every one.

Request a demo

+15 integrations with your HIS/ERP systems

Security is not a separate tab.

An agent that reaches into the medical record has to show first what it may do, with which data and who answers for it. This is what we commit to.

We never train on your patients’ dataNeither identified nor anonymised. Your data works for you, not for our models.
CE marked under EU 2017/745A medical device bearing the CE mark under the European Medical Device Regulation.
The data never leaves EuropeEuropean infrastructure end to end, encrypted in transit and at rest.
ENS HighSpain’s most demanding national cybersecurity certification, with the certificate on the CCN register.
Every decision is traceableWho asked, what the agent answered and from which source. Auditable from day one.
The clinician has the last wordThe agent proposes and leaves a record; signing, accepting or dismissing is always a person’s call.

GDPR

CE marking

ISO 13485

ISO/IEC 42001

ISO 9001 · 14001

ENS High

AI Act

Innovative SME

Testimonials

What clinical teams are saying

Healthcare professionals across Spain who already work with our agents every day.

"At 3 a.m., when fatigue sets in, SofIA is like a light: it shows the patient's history summary and helps me make better-informed decisions right in the chat."

A

Alexis

Emergency Physician · IVO
"What we value most is that it doesn't replace the professional: it supports us. SofIA suggests, but the decision is always the doctor's."

FP

Family Physician

HCB Hospitals
"MarIA has clearly improved accessibility and wayfinding for people with visual impairment at the health center."

C

Christian

ONCE · San Blas Health Center
"At 3 a.m., when fatigue sets in, SofIA is like a light: it shows the patient's history summary and helps me make better-informed decisions right in the chat."

A

Alexis

Emergency Physician · IVO
"What we value most is that it doesn't replace the professional: it supports us. SofIA suggests, but the decision is always the doctor's."

FP

Family Physician

HCB Hospitals
"MarIA has clearly improved accessibility and wayfinding for people with visual impairment at the health center."

C

Christian

ONCE · San Blas Health Center
"At 3 a.m., when fatigue sets in, SofIA is like a light: it shows the patient's history summary and helps me make better-informed decisions right in the chat."

A

Alexis

Emergency Physician · IVO
"What we value most is that it doesn't replace the professional: it supports us. SofIA suggests, but the decision is always the doctor's."

FP

Family Physician

HCB Hospitals
"MarIA has clearly improved accessibility and wayfinding for people with visual impairment at the health center."

C

Christian

ONCE · San Blas Health Center
"At 3 a.m., when fatigue sets in, SofIA is like a light: it shows the patient's history summary and helps me make better-informed decisions right in the chat."

A

Alexis

Emergency Physician · IVO
"What we value most is that it doesn't replace the professional: it supports us. SofIA suggests, but the decision is always the doctor's."

FP

Family Physician

HCB Hospitals
"MarIA has clearly improved accessibility and wayfinding for people with visual impairment at the health center."

C

Christian

ONCE · San Blas Health Center

"I'm very happy with the tool because it personalizes every transcription, greatly simplifying my consultations. It's like having an expert resident who instantly highlights the most relevant clinical data."

PC

Primary Care Physician

CATSALUT
"The integration with our system has been key. SofIA understands the clinical context and structures information usefully for follow-up and continuity of care."

HD

Head of Department · Oncology

IVO Valencia
"I'm very happy with the tool because it personalizes every transcription, greatly simplifying my consultations. It's like having an expert resident who instantly highlights the most relevant clinical data."

PC

Primary Care Physician

CATSALUT
"The integration with our system has been key. SofIA understands the clinical context and structures information usefully for follow-up and continuity of care."

HD

Head of Department · Oncology

IVO Valencia
"I'm very happy with the tool because it personalizes every transcription, greatly simplifying my consultations. It's like having an expert resident who instantly highlights the most relevant clinical data."

PC

Primary Care Physician

CATSALUT
"The integration with our system has been key. SofIA understands the clinical context and structures information usefully for follow-up and continuity of care."

HD

Head of Department · Oncology

IVO Valencia
"I'm very happy with the tool because it personalizes every transcription, greatly simplifying my consultations. It's like having an expert resident who instantly highlights the most relevant clinical data."

PC

Primary Care Physician

CATSALUT
"The integration with our system has been key. SofIA understands the clinical context and structures information usefully for follow-up and continuity of care."

HD

Head of Department · Oncology

IVO Valencia
"I'm very happy with the tool because it personalizes every transcription, greatly simplifying my consultations. It's like having an expert resident who instantly highlights the most relevant clinical data."

PC

Primary Care Physician

CATSALUT
"The integration with our system has been key. SofIA understands the clinical context and structures information usefully for follow-up and continuity of care."

HD

Head of Department · Oncology

IVO Valencia
"I'm very happy with the tool because it personalizes every transcription, greatly simplifying my consultations. It's like having an expert resident who instantly highlights the most relevant clinical data."

PC

Primary Care Physician

CATSALUT
"The integration with our system has been key. SofIA understands the clinical context and structures information usefully for follow-up and continuity of care."

HD

Head of Department · Oncology

IVO Valencia

"I capture each case's information in just two clicks; the time I save I give to the patient, not to the system."

HM

Clinical Coder

HM Hospitales
"MarIA has dramatically reduced missed calls. Patients confirm appointments and resolve questions without overloading the switchboard."

AD

Admissions Manager

Hospitales San Roque
"I capture each case's information in just two clicks; the time I save I give to the patient, not to the system."

HM

Clinical Coder

HM Hospitales
"MarIA has dramatically reduced missed calls. Patients confirm appointments and resolve questions without overloading the switchboard."

AD

Admissions Manager

Hospitales San Roque
"I capture each case's information in just two clicks; the time I save I give to the patient, not to the system."

HM

Clinical Coder

HM Hospitales
"MarIA has dramatically reduced missed calls. Patients confirm appointments and resolve questions without overloading the switchboard."

AD

Admissions Manager

Hospitales San Roque
"I capture each case's information in just two clicks; the time I save I give to the patient, not to the system."

HM

Clinical Coder

HM Hospitales
"MarIA has dramatically reduced missed calls. Patients confirm appointments and resolve questions without overloading the switchboard."

AD

Admissions Manager

Hospitales San Roque
"I capture each case's information in just two clicks; the time I save I give to the patient, not to the system."

HM

Clinical Coder

HM Hospitales
"MarIA has dramatically reduced missed calls. Patients confirm appointments and resolve questions without overloading the switchboard."

AD

Admissions Manager

Hospitales San Roque
"I capture each case's information in just two clicks; the time I save I give to the patient, not to the system."

HM

Clinical Coder

HM Hospitales
"MarIA has dramatically reduced missed calls. Patients confirm appointments and resolve questions without overloading the switchboard."

AD

Admissions Manager

Hospitales San Roque

Which area do you want to change first?

We will show you how it deploys on your systems and work out the expected impact with you.